Thank you for choosing BiltyX ("Platform"). These Terms and Conditions, along with our Privacy Policy, govern your use of the BiltyX application, website, and services. By accessing, downloading, or using the Platform to create documents, manage logistics, or track business operations, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, or if you are unable to be bound by them, you must immediately discontinue your use of the Platform. These Terms apply to all users, including transport companies, logistics service providers, packers and movers, fleet owners, drivers, and their staff.
BiltyX provides a digital platform that enables users to create, manage, and share essential business documents such as Bilty/LR, Quotations, Invoices, Survey Lists, Money Receipts, and Vehicle Condition Reports. The Platform also offers tools for customer management, trip tracking, financial analytics, and multi-user staff access. BiltyX acts solely as a technology provider and does not participate in, guarantee, or oversee the actual transportation, freight contracts, or service agreements between you and your customers or third parties. Deviations from these Terms are only binding if confirmed in writing by BiltyX, and these Terms will apply to all future updates, additional features, or revised services unless explicitly stated otherwise.
By registering an account, you agree to provide accurate and complete information and to maintain the confidentiality of your login credentials. You are responsible for all activities that occur under your account, including actions taken by any staff members you add to your business profile. You agree not to use the Platform for any unlawful purpose, to violate any applicable laws, or to infringe upon the intellectual property or proprietary rights of others. You must not introduce viruses, malware, or harmful code, nor attempt to disrupt, reverse engineer, or gain unauthorized access to the Platform’s systems or data. BiltyX reserves the right to suspend or terminate accounts that violate these responsibilities or engage in fraudulent, abusive, or excessive use of the services.
BiltyX offers a 30-day Free Trial, followed by paid Standard Plans (3, 6, and 12 months) and Custom/Enterprise Plans. By subscribing, you agree to pay the applicable fees, which are non-refundable unless otherwise stated in writing. Subscription plans are non-transferable and valid only for the registered business entity. BiltyX reserves the right to modify pricing or plan features for future periods with reasonable notice. Misuse of the Free Trial, such as creating multiple accounts to avoid payment, is strictly prohibited and may result in permanent account suspension.
We take your data security seriously. BiltyX uses industry-standard encryption to protect your business data during transmission and storage. By using the Platform, you grant BiltyX a limited license to process your data solely for providing the services described herein. We will not sell or rent your data to third parties for commercial purposes without your consent, except where required by law. You retain full ownership of the documents and records you create. In the event of account termination, BiltyX will retain your data for a limited period before permanent deletion, as outlined in our Privacy Policy.
All content, design, software, trademarks, and logos associated with BiltyX are the exclusive property of BiltyX. You may not copy, modify, distribute, or create derivative works from any part of the Platform without prior written permission. Third-party trademarks displayed on the Platform remain the property of their respective owners.
The Platform includes features allowing you to share survey links and request digital signatures from your customers. By using these tools, you confirm that you have obtained necessary consents from your customers. BiltyX acts only as a facilitator for these interactions and is not responsible for the accuracy or legality of the data submitted by third parties. Digital signatures collected via the Platform are for business convenience, and you are responsible for ensuring their legal validity for your specific use case.
BiltyX shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to lost profits, business interruption, or data loss. We are not responsible for disputes between you and your customers, consignors, consignees, or drivers regarding freight, payments, goods quality, or service delivery. The Platform is provided on an "as is" basis without warranties of any kind. BiltyX does not guarantee that the Platform will be error-free, uninterrupted, or that documents generated will meet every specific legal or regulatory requirement applicable to your business.
These Terms shall be governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to mediation under applicable Indian laws. If mediation fails within 60 days, the dispute shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by BiltyX. The seat of arbitration shall be [City, State], India, and proceedings shall be conducted in English. The courts of New Delhi, India shall have exclusive jurisdiction over matters not subject to arbitration.
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